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Returns & Exchanges
We take great pride in the quality of our artisanal products and want you to be delighted with your purchase. Due to the perishable nature of our food items, we can only accept returns on non-perishable goods or damaged merchandise within 14 days of delivery.
Return Process
- 1.Contact Our Team
Email our customer service team with your order number and a brief explanation of the issue or reason for the return.
- 2.Verify Eligibility
For damaged or incorrect items, please attach clear photographs to your email so we can expedite your refund or replacement.
- 3.Pack Your Items
Ensure non-perishable items are in their original, unopened packaging and securely boxed to prevent damage during transit.
- 4.Receive Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.